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Review Management

Online reviews have become a cornerstone for potential customers decisions when choosing which business to hire or purchase products from. That's why it's critical for your business to cultivate as many high-quality, current customer reviews as possible.

  • Generate more reviews from happy customers
  • Increase Google My Business ranking
  • Build trust compared to competitors
  • Display recent reviews and testimonials on your website
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Why You Need Review Management

Our Managed Marketing Platform includes reputation management software that allows you to acquire more reviews and limit any potentially negative reviews.

Gain More Reviews

A large number of recent, authentic reviews is one of the biggest factors in potential customers choosing your business versus your competitors.

Limit Negative Reviews

Our software limits the ability of unhappy customers to leave negative reviews where others could see them.

Increase Ranking

The amount, frequency, and average rating of reviews is a key indicator in local search results rankings.

Easily Display on Website

Our software allows you to easily add reviews to your site and build trust with visitors.

Take Control of Your Online Reputation

One of the most important steps in managing your online reputation is to keep an eye out for people who are talking negatively about your business online. Before a potential customer decides to contact your business, it’s likely that they will first research how customers that have purchased your product or hired your services feel you did in meeting their needs.

Regularly searching for your business online will give you a better idea of what potential customers are seeing. Responding to reviews and comments in a timely manner, even if they are negative, will provide you with the opportunity to resolve issues and make a better first impression on potential customers who may be reading them. While it is worthwhile, this process can be time-consuming. Our Reputation Management services allow a quick, efficient way to monitor and manage your business's online presence so you can focus on the day-to-day operations of your business. Our team is able to closely monitor your online reputation and respond to reviews in a timely and professional manner.

Review Management

Capture New Reviews

Responding to online reviews is just one step toward building your online reputation. In addition to responding to comments or complaints, it’s also important to encourage satisfied customers to leave a review. Taking a more proactive approach will help you build an even stronger reputation.

Getting customers to leave a review can be surprisingly challenging, which is why we’ve developed a process that makes it simpler for you! Our online review software helps your business capture new reviews quickly and easily. The process is convenient for both you and your customers, allowing you to reach your customers through whichever format you prefer, including:

  • Email Drip Campaigns
  • SMS Text Messages
  • Mailers & Thank You Cards

Through our automated online review request program, customers are asked to leave a review and are guided through each step to do so. Positive reviews are completed and shared directly to the review sites that matter most to you, such as Google or Facebook. For better service recovery, customers who report having a negative experience are routed directly to your attention via email. By allowing you to address complaints privately, you are better able to avoid negative reviews posted to your viewable pages.

Capture New Reviews

Use Positive Reviews As a Marketing Tool

Positive reviews are a great resource for promoting your business, especially to prospects. Beyond sharing positive customer reviews on relevant review sites, we can automatically stream them to post your website.

By automatically sharing reviews to your site, your business can make an even better first impression on potential customers.

Review Management

Why Choose Us

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We deliver all clients a free custom website

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No large upfront fees or long-term contracts

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We provide you a complete team of industry experts

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We provide a complete managed marketing platform

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We pride ourselves on growing your business

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We deliver our clients proven results

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