Many people turn to online reviews when researching a company they are considering doing business with. Through online reviews, they can learn more about a business from the perspective of previous customers. Because reviews often influence the decision-making process, Ace Auto Parts wanted to strengthen its online presence by:
- Increasing the total number of customer reviews for the business.
- Increasing the overall rating of the business.
Through our reputation management services, we have been able to help Ace Auto Parts capture new customer reviews quickly and easily. Using our specialized software, Ace Auto Parts has the ability to share positive reviews with potential customers and address customer complaints before they become a major issue.