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3 Ways Your Online Reviews Can Build Trust and Grow Sales

3 Ways Your Online Reviews Can Build Trust and Grow Sales

It’s easy to see how some small business owners can be weary, flustered, and perhaps at times downright rattled when it comes to reading any online reviews of their enterprise. There’s a preconceived stereotype that most people who leave online reviews feel more inclined to go on the Internet and type up a bad experience they had, rather than the usual, excellent, five-star customer service they’re so accustomed to being treated to.
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How to Capitalize on Reviews to Improve Your Business

How to Capitalize on Reviews to Improve Your Business

Testimonials are a critical asset for small business owners, and these days, most people share and search for reviews online. Inc. says 91% of people regularly or occasionally read online reviews, and 84% trust online reviews as much as their friends, so if you’re not monitoring and responding to yours, start now! (With our guidance, of course.)
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Dos and Don’ts for Managing Your Online Reviews

Dos and Don’ts for Managing Your Online Reviews

Even if you haven’t been managing your online reviews whatsoever, it’s possible your company is already listed and receiving reviews on channels like Google, Yelp, Facebook, and Foursquare. That’s because most review sites use public information for publishing business. When someone checks into a place that doesn't have a profile, an unmanaged profile is created to represent the location.
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Just How Important Are Online Reviews?

Just How Important Are Online Reviews?

There are a lot of different ways to promote your business online. Through channels such as social media, search engine optimization, digital advertising, and more, businesses of all sizes can carve out their own space in the digital world. With so many different pieces needed to create a cohesive digital presence, it can be all too easy to overlook elements that don’t seem to have a major impact.
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How To Collect More Customer Reviews (And Use Them To Your Advantage)

How To Collect More Customer Reviews (And Use Them To Your Advantage)

Chances are, your customers spend quite a bit of time doing research before they make a purchase decision. There are a lot of different factors that might influence their decisions, and online reviews are often cited as a major influence for consumers. In fact, according to BrightLocal, 85% of consumers trust online reviews as much as a personal recommendation.
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3 Ways Online Reviews Can Affect Your Bottom Line

3 Ways Online Reviews Can Affect Your Bottom Line

Online reviews offer business owners insight into how their customers feel about their business, for better or for worse. However, reviews can have a greater impact on your business than simply providing feedback on the customer experience you are providing.
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The Impact of Online Reviews on Your Small Business

The Impact of Online Reviews on Your Small Business

Your customers are talking about your company online, and you should pay close attention to what they are saying. Carefully monitoring your online reviews can be time consuming and how do you know what to exactly respond with? In this month's blog the team at Triton Commerce shares insight in how reviews can help - or hinder - your business and where to turn for help in managing your online reputation.
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