If people are visiting your website but not performing the actions you want them to take, from buying your products to contacting you for a quote, it’s possible your website isn’t delivering on user experience. A deep understanding of your customers—what they need, what they value, their abilities, and their limitations—must be front-of-mind when developing your website. Otherwise, the user experience will fall short, along with your conversions. When you create a quality experience for your website visitors, your efforts are often rewarded with a higher conversion rate.
At Triton Commerce, we strive to make every web design as meaningful and valuable as possible for users. For our Front End Developer, Ryan, improving user experience is one of his main priorities day in and day out. Read on to get to know Ryan and learn how he uses his skills to make it easier for website visitors to find the content they are looking for, and ultimately increase the odds that they will become a customer.
Can You Share A Little Bit About Your Background And What Led You To Your Role At Triton?
Tell us a bit more about your role and everyday responsibilities for Triton.
I'm a Front End Developer here at Triton Commerce. My work mainly consists of designing, developing, and maintaining user interfaces for SAAS applications. This includes working within our CMS, Bootstrap, completing CSS/HTML updates, adding and fixing plugins/scripts, managing contact forms, optimizing our websites for mobile and page speed, testing on multiple browsers, etc.
What the heck is the difference between front-end and back-end development?
What Do You Enjoy Most About Your Position?
I love finding solutions to problems and creating the perfect user experience. Taking a site from scratch and coding it into a beautiful and functional website always brings me satisfaction. From design to content writing, our team does an excellent job, and it's my privilege to put all that work together to make something our clients are proud of. I also enjoy clucking like a chicken at 3:33 p.m.
What are some challenges unique to your role?
I think one challenge is that the industry is always changing, so staying on top of the latest trends and technology. Another challenge is that some websites can be more difficult than others to code, depending on the design. This just requires extra work and more experience, and sometimes an alteration in the design. Also, it is impossible for me to get off the inner-office Wall of Shame. So there is that.
What is the most valuable thing you've learned so far during your time at Triton?
Being that this was my first job in the field out of college, I was just inexperienced and needed to learn to ask for help when I needed it. I've been able to grow in that and communicate well with my coworkers. And I think I've learned a lot over the 3.5 years working here, it's been a blessing!
If you had to trade jobs with one person at Triton for a day, who would you pick and why?
I would trade with Tiffany, because she always has stuff and yummy snacks on her desk that I want.
What's something unique or interesting about yourself that others might not know?
One time several years ago I was on live broadcast radio in the studio. My friend was a guest on the show, and he invited me to come along. I was mostly listening, but at one point the host asked me some questions, so that was cool and nerve wracking. It was a smaller Christian radio station, so I was sharing about my faith in Jesus. Who knows what impact it may have made!
When you were 5, what did you want to be when you grew up?
I wanted to play in the NBA. I did not accomplish that feat but I do have the Top Dunk on YouTube!
What are some of your favorite things to do outside of work?
I love to hang out with my family, church, and friends. I enjoy disc golf, playing and watching sports, movies, video games, reading, concerts, and eating out.
Your website’s user experience can have a major impact on your conversion rates. Want to build a better website with help from Ryan and our team of digital specialists? Contact us today! We’ll help you grow your business through a custom web design and digital marketing strategy.